Privacy Policy
Effective January 1, 2026
EnergySense Reno Spray Foam Insulation, renoinsulationcontractor.com, contact@renoinsulationcontractor.com
Who we are and what this policy covers
EnergySense Reno Spray Foam Insulation is an insulation contractor based in Reno, NV. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting from our home page, and to the information you share with us while we quote and complete work at your house. You can read more about who we are on our about page.
Information you give us
When you fill out our estimate form, call, text or email us, you may give us your name, phone number, email address, the address of the house, and details about the job, such as the attic, crawl space or rooms you want insulated, the age of the house and any photos you send.
Our contact form is run by an outside form service, which receives and stores your submission on our behalf so we can read it and reply.
We only ask for what we need to answer your question, give you an estimate and do the work.
Information collected automatically
Like most websites, ours may collect basic technical details when you visit, such as your browser type, device type, the pages you view, how long you stay and the site that sent you here. We may use analytics tools to gather this, and they usually report it to us in summary form rather than tied to your name.
Our site and these tools may use cookies, which are small files your browser stores so a site can remember a visit. You can block or delete cookies in your browser settings, and the site will still work for reading pages and sending the form.
How we use your information
We use what you give us to reply to you, schedule and carry out estimates, plan and complete the job, send invoices, and follow up on questions about work we've done.
We use website information to see which pages are useful, fix problems and improve the site for homeowners looking for an insulation contractor in Reno, NV.
We don't sell your personal information. We share it only with the service providers that help us run the business, such as our form, email and website services, and only so they can do that work for us, or when the law requires us to share it.
How long we keep it
We keep estimate requests and messages for as long as we need them to answer you and to follow up if you decide to book later.
If we do work at your house, we keep job and billing records for as long as we need them to answer questions about that work and to meet tax and legal record-keeping duties. When we no longer need information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, unless we have to keep a record for legal or billing reasons. You can also ask us to stop contacting you at any time, and we will.
Depending on the state you live in, you may have other privacy rights under that state's law. Tell us what you're asking for and we'll handle the request as that law allows.
How we protect your information
We limit access to your information to the people who need it to serve you, and we use reputable services to store it.
No website or online service is perfectly secure, so please don't send sensitive details like bank or card numbers through the contact form or email.
Children's privacy
This website is meant for adults arranging work on a home. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version is always the one posted on this page.
How to raise a privacy question or concern
If you have a question about your information, want to make one of the requests above, or think we've handled your information the wrong way, reach out through our contact page or call us at (775) 447-1048.
Tell us what you're asking about and how to reach you, and we'll respond and work with you to sort it out.